Important Notice

By creating an account you agree to be legally bound by these Terms & Conditions. Acceptance is required before access to the dashboard.
The platform facilitates delivery of food, healthcare-related items, and general goods.

Independent Status

Riders operate as independent contractors and not employees of the company.

Duties

Riders agree to deliver orders safely, professionally, and in compliance with all applicable laws and platform guidelines.

Payments & Earnings

Riders are paid per completed and verified delivery. Earnings are calculated based on the platform’s pricing model and may include delivery fees, incentives, or bonuses where applicable.
A small commission per order may be deducted by the platform before payout to cover operational and service costs. Payment schedules and rates may be updated with prior notice.

Liability

Riders are fully responsible for their actions during deliveries. The company is not liable for loss, delay, damage, or incidents caused by rider negligence or misconduct.

Indemnity

Riders agree to indemnify and hold harmless the company against any claims, damages, or liabilities arising from their conduct or delivery operations.

Business Responsibility

Vendors are responsible for ensuring accurate menus, pricing, availability, and compliance with all applicable food and healthcare regulations.

Order Fulfilment

Vendors agree to prepare and fulfill orders within stated preparation times while maintaining quality, hygiene, and packaging standards.

Payments & Settlement

Vendors receive payments for completed orders after deduction of platform fees and commissions. Payouts are processed according to the platform’s settlement schedule.
A small commission per completed order is charged by the platform for operational, marketing, and service support purposes. Commission rates may be adjusted with prior notice.

Verification & Approval

All vendor accounts are subject to review and approval by the company onboarding team. The company reserves the right to approve, reject, or request modifications prior to activation.

Content & Marketing Rights

By uploading content (including images, menus, logos, and descriptions), vendors grant the company a non-exclusive, royalty-free license to use such materials for platform display, marketing, and advertising purposes.

Liability

The company acts solely as a marketplace and is not responsible for product quality,preparation, health outcomes, or vendor operations. Vendors assume full responsibility for their services and compliance.

Indemnity

Vendors agree to indemnify and hold harmless the company against any claims arising from products, services, regulatory breaches, or customer disputes.

Acceptance

By proceeding, you confirm acceptance of these Terms & Conditions, including commission and payment structure.

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